📦 Will my Lady Luna order be shipped for free?

Yes! We offer free shipping on all orders above ₹1000.

⏱️ How long will it take for my order to arrive?

Most orders ship within 24 hours of purchase.

Prepaid orders are usually delivered within 2–4 working days.

COD orders may take 5–7 working days.

We ship Monday to Friday, excluding weekends and holidays.

Please note: Delivery times may occasionally vary due to unforeseen circumstances, but we always strive to get your order to you as quickly as possible.

💔 What if my product is damaged during shipping?

While Lady Luna isn’t responsible for damage or loss caused by third-party shipping providers, we’ll always do our best to support and resolve the issue. Reach out to us and we’ll assist however we can.

📝 I entered the wrong email, phone number, or address. What now?

No stress — we’ve got you! However please inform us within first 24 hours as we ship orders within this time.
Just email us at help.ladyluna@gmail.com with your order number and updated details.
Or if that’s too formal, simply DM us on Instagram and we’ll sort it out for you.